General Terms & Conditions

1. Identification of the Service Provider

2. Scope of Services

J-TECH provides technical software development and digital engineering services, including but not limited to:

• Full-stack web platform development (frontend and backend)
• AI and automation integrations
• Mobile application development (iOS and Android)
• ERP implementation and customisation (Odoo and other platforms)
• Marketplace and e-commerce system development
• Security audits and implementation

The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate project proposal or Statement of Work (SOW) agreed upon in writing between the parties.

3. Quotations and Agreements

All quotations provided by J-TECH are valid for 30 calendar days from the date of issue unless otherwise stated. A contract is formed only upon written acceptance of a quotation or SOW by both parties.

J-TECH reserves the right to decline any project request at its sole discretion.

4. Pricing and Payment

All prices are quoted in EUR and are exclusive of VAT unless otherwise stated.

VAT regime: J-TECH (BE1030.010.336) is subject to Belgian VAT. For B2B clients established in other EU member states, the reverse charge mechanism applies. For clients outside the EU, Belgian VAT does not apply.

Invoices are due within 14 calendar days of the invoice date unless otherwise agreed. Late payments are subject to a statutory interest of 8% per annum above the ECB reference rate, plus a flat-rate collection fee of €40, as permitted under Belgian law (Law of 2 August 2002 on combating late payment).

5. Intellectual Property

Upon full payment of all invoices relating to a project, the client receives a non-exclusive, perpetual licence to use all custom-developed deliverables for their intended commercial purpose, unless the parties agree in writing to a full transfer of intellectual property rights.

J-TECH retains all rights to pre-existing code, frameworks, libraries, tools, and methodologies used in the project.

J-TECH will reference a client engagement publicly only with the client’s written agreement.

6. Liability and Limitation

J-TECH's total liability to the client for any claim arising out of or in connection with the services shall not exceed the total fees paid by the client for the specific project or service giving rise to the claim, in the 12 months preceding the event.

J-TECH is not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profit, loss of data, loss of business, or loss of goodwill, even if advised of the possibility of such damages.

J-TECH is not liable for defects or damages caused by: third-party services or APIs outside our control, client-provided content or specifications, unauthorised modifications made by the client or third parties after delivery, or force majeure events.

7. Payment Services Disclaimer

J-TECH provides technical development and integration services for payment systems (including Stripe Connect and Mollie) as a software contractor.J-TECH is not a licensed payment service provider (PSP), financial institution, or payment processor under PSD2 (Belgian Law of 11 March 2018) or any other financial regulation.J-TECH does not hold, route, or process funds on behalf of clients or end users. Clients are solely responsible for ensuring their own PSD2, FSMA, and applicable regulatory compliance when operating payment services.

8. AI Services and EU AI Act

J-TECH builds and integrates AI systems for clients, including LLM integrations, ML pipelines, and automation workflows. In the context of the EU AI Act (Regulation 2024/1689), J-TECH acts as a technical developer or integrator. Clients who deploy AI systems are responsible for determining the risk classification of those systems and ensuring their own compliance with applicable EU AI Act obligations.

Where J-TECH builds AI features that interact directly with end users, we design these to include appropriate transparency measures (e.g. disclosure that users are interacting with an AI system).

9. Data Protection

Each party shall comply with its obligations under the GDPR and applicable Belgian data protection law.

Where J-TECH processes personal data on behalf of a client (acting as a data processor under GDPR Article 28), the parties shall enter into a Data Processing Agreement (DPA) prior to such processing commencing. Contact us at founder@jtech.co.com to request our standard DPA template.

10. Confidentiality

Both parties agree to keep confidential all proprietary or sensitive information disclosed during the engagement. This obligation survives termination of the agreement for a period of 3 years. Where a separate Non-Disclosure Agreement (NDA) is signed, its terms prevail.

11. Termination

Either party may terminate an engagement with 30 days' written notice. Upon termination, the client shall pay for all work completed up to the termination date.

J-TECH may terminate immediately if the client is in material breach of these terms (including non-payment), becomes insolvent, or engages in unlawful conduct.

12. Governing Law and Disputes

These Terms & Conditions are governed by Belgian law. In the event of a dispute, the parties shall first attempt to resolve it amicably within 30 days of written notice.

If no resolution is reached and the client is acting in the course of a business or profession, the dispute shall be submitted to the exclusive jurisdiction of the Dutch-language courts of Antwerp, Turnhout division (Belgium), and the proceedings shall be conducted in Dutch. Article 624 of the Belgian Judicial Code is not mandatory between undertakings, and the client agrees to this choice of forum by accepting these Terms.

The preceding paragraph does not apply where the client is a consumer. A consumer may always bring proceedings before, and may only be sued before, the courts of their own place of domicile, in accordance with mandatory Belgian and European law. Nothing in these Terms removes that right.

13. Amendments

J-TECH may update these Terms & Conditions at any time. The version published on this website at the time of your engagement applies. Continued use of our services constitutes acceptance of any updated terms.